Storm Water Damage in Dallas, TX
When North Texas storms drive rain through a damaged roof or broken window, we tarp to stop more water, extract, and dry the structure and attic.
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North Texas gets some of the most violent weather in the country. Severe thunderstorms, straight-line winds, and large hail roll through Dallas every season, and when they do, they push water into homes from above and outside. A lifted shingle, a hail-punctured roof, a broken window, or a gap around an opening is all it takes for rain to drive in under pressure. This is different from flooding. It is wind, rain, and hail forcing water in from the top and the sides, not water rising up off the ground, and that distinction matters for both the cleanup and the claim.
How storms drive water into Dallas homes
Storm water intrusion comes from above and outside, so it often shows up in the attic and along ceilings before it reaches the floor. The wind pressure pushes it into places a calm rain never would.
- Damaged or lifted shingles let wind-driven rain in through the roof deck and into the attic.
- Hail punctures and impact damage open the roof surface so water follows the next storm right in.
- Broken windows and gaps around doors, vents, and openings let rain drive sideways into the walls.
Storm intrusion is not the same as a flood
Knowing the difference protects your claim. The two losses are covered very differently:
- Storm intrusion is wind, rain, and hail driving water in from above or the side, and it is typically covered by a standard homeowners policy.
- Flooding is surface water rising up off the ground, which usually needs separate flood insurance instead.
- Documentation of the wind and hail damage is what ties the water back to the storm for your carrier.
The National Weather Service in Fort Worth logs the severe storms and hail reports across DFW, and Ready.gov covers how to stay safe during severe thunderstorms.
Our storm water damage process
The first job is to stop more water from getting in, then dry everything the storm already reached, including the attic.
- Tarp the roof and board up broken windows and openings to stop further intrusion.
- Extract standing water and pull moisture from carpet, pad, and porous materials.
- Dry the structure and attic with air movers and dehumidifiers, monitored to a verified standard.
- Document the wind and hail damage with photos and readings to support the claim.
If the water came down through a ceiling or the storm caused rising water as well, our roof leak and flood cleanup crews work the same loss, and our water extraction team clears any standing water fast.
Why the attic matters most after a storm
Wind-driven rain usually enters through the roof, so the attic and the top of the ceiling get wet first and dry last. Water pools on insulation and framing up there where you cannot see it, and if it is left it can rot the deck and feed mold long after the storm. Drying the attic properly, not just the rooms below, is what protects the structure.
"A hailstorm tore up our roof and the next rain came right through the ceiling. Star Restoration tarped the roof that night, dried out the attic and the rooms below, and photographed all the damage for our claim."
Wesley O. Casa Linda
Why Dallas calls us first
On-site in about 45 minutes
A real person answers 24/7 and a local crew rolls the moment you call, any hour, anywhere across Dallas.
IICRC certified crews
Trained technicians with truck-mounted pumps, air movers, and moisture meters, not a mop and a bucket.
We bill your insurer
We document the loss with photos and readings and work with your carrier directly, so the paperwork is not on you.
Deep Dallas knowledge
Slab leaks on clay, freeze bursts, flash floods, and old cast-iron sewers, we know how water moves here.
From the Park Cities to Oak Cliff, all of Dallas
Seated in East Dallas at 1317 Fairview Ave, we respond across the City of Dallas and the close-in metro, day or night.
Seated in East Dallas at 1317 Fairview Ave, Dallas, TX 75223, our crews cover the City of Dallas and the close-in metro, day or night, and reach most homes in about 45 minutes.
We serve the Park Cities, Lakewood, Lower Greenville, Oak Cliff, Lake Highlands, Far North Dallas, the Design District, and Uptown.
See every neighborhood and ZIP we serve ›Common questions, answered
Is storm water damage the same as a flood?
No. Storm water damage is wind, rain, and hail driving water in from above or the side, usually through a damaged roof or window. Flooding is surface water rising up off the ground. They are covered differently, so the distinction matters for your claim.
Does homeowners insurance cover storm water damage?
Storm-driven water intrusion is typically covered by a standard homeowners policy, unlike rising flood water which needs separate flood insurance. We document the wind and hail damage to tie the water back to the storm for your carrier.
What do you do first after storm damage?
We tarp the roof and board up broken windows and openings to stop more water from getting in. Only then do we extract the standing water and start drying, because there is no point drying a structure that is still taking on rain.
Why do you focus on the attic?
Wind-driven rain usually enters through the roof, so the attic gets wet first and dries last. Water sits on insulation and framing up there out of sight, and if it is not dried it can rot the roof deck and feed mold long after the storm passes.
Can you respond during or right after a storm?
We answer 24/7 and aim to be on-site in about 45 minutes once it is safe. Getting a tarp up quickly during a break in the weather can prevent the next round of rain from doing far more damage.
Should I document the damage myself?
If it is safe, photograph the roof, windows, and any water inside before cleanup starts. We also document the wind and hail damage and moisture readings, but your own early photos add to a strong claim record.
Do you coordinate with roofers for the repair?
Our focus is the water damage: stopping intrusion, extracting, and drying the structure and attic. We tarp and board as an emergency measure and coordinate with your roofer for the permanent repair once the structure is dry.
How much does storm water damage restoration cost?
It depends on how much water got in and how far it spread into the attic, walls, and rooms. We scope the work before starting. Call (469) 966-7836 and we will explain what to expect.
Dallas's water damage crew is ready when you are
Water sitting means damage growing. Call Star Restoration and a local crew is on the way, on-site in about 45 minutes.
(469) 966-7836Call now, a live Dallas dispatcher answers