Water Damage Restoration in Dallas, TX
A local IICRC certified crew on-site in about 45 minutes, day or night, for slab leaks, freeze bursts, flash flooding, and burst pipes across Dallas.
Why water hits Dallas homes the way it does
Water behaves differently here, for local reasons. Dallas is a slab-on-grade city built on expansive North Texas clay, so most homes have no basement and the plumbing runs under the slab. When an under-slab line fails, water wicks up through the foundation and into the framing before you ever see a puddle, which is why a warm spot on the floor or a jump in the water bill is often the first sign of a slab leak.
The calendar brings the rest. The February 2021 winter freeze split uninsulated pipes in attics and exterior walls across the metro, and every hard freeze since is a burst-pipe wave waiting to happen. In spring and summer, severe storms drop intense rain that overwhelms the drains, and flash flooding rises off the Trinity River and White Rock Creek. Local flood risk is mapped by the FEMA Flood Map Service Center, and watches and warnings come from the National Weather Service in Fort Worth.
Older neighborhoods add one more pattern. More than four in ten Dallas homes were built before 1980, on aging cast-iron sewer lines and original supply plumbing, so corroded pipe failures and sewer backups are common. Star Restoration plans its response around all of it, so the damage gets stopped before it spreads.
A slab leak was turning our hallway floor warm and the baseboards damp. Star Restoration found the line, pulled the water out of the slab and framing, and dried it to a reading they showed me.Kevin H. · Lakewood
During the February freeze a pipe in our attic split and came down through the kitchen ceiling. Someone answered at 2am and a crew dried it before mold could start.
Heavy rain backed the old sewer line up into our first floor. They treated it as the black water it was, removed what could not be saved, sanitized everything, and the smell was gone.
Our water heater let go in the garage and flooded into the house overnight. Star Restoration extracted it the same morning and handled the insurance paperwork so I did not have to.
Every kind of water damage we restore in Dallas
Thirteen dedicated services, each its own page, led by the calls Dallas homeowners make most: slab leaks, freeze bursts, and flash flooding.
01
Water Extraction & Removal
The emergency front door. Truck-mounted and submersible pumps for standing water, any hour.
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02
Slab Leak Water Damage
Under-slab plumbing failures on North Texas clay. We locate the line and dry the slab and framing.
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03
Frozen Pipe Cleanup
Winter Storm Uri taught Dallas hard. We stop the water from a split, thawed pipe and dry the walls.
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04
Burst Pipe Cleanup
Supply-line and corroded-pipe failures in older Dallas homes. We shut it off, extract, and dry.
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05
Flood & Flash Flood Cleanup
Rising water off the Trinity and White Rock Creek. Category 3 extraction, sanitizing, and dry-out.
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06
Storm Water Damage
Severe DFW thunderstorms, straight-line wind, and hail-driven roof water. Rapid tarping and dry-out.
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07
Water Heater Failure & Leak
A ruptured tank in a garage or closet can flood a floor overnight. We extract and dry it fast.
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08
Appliance & Supply-Line Leak
Dishwashers, washing machines, ice makers, and fridge lines that let go behind the cabinet.
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09
Ceiling Leak Water Damage
Upstairs plumbing and HVAC condensation and sagging drywall. We trace the source and dry the cavity.
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10
Roof Leak Water Damage
Storm-lifted shingles, failed flashing, and attic entry. We tarp the roof and dry the attic.
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11
Sewage & Black Water Cleanup
Old cast-iron mains back up in hard rain. We handle Category 3 black water as the biohazard it is.
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12
Structural Drying & Dehumidification
LGR dehumidifiers and air movers, moisture mapped and monitored to a documented dry standard.
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13
Commercial Water Damage
Offices, retail, restaurants, and multifamily. After-hours work with property-management coordination.
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From the Park Cities to Oak Cliff, all of Dallas
Seated in East Dallas at 1317 Fairview Ave, we respond across the city and the close-in metro, day or night.
Every Dallas ZIP code we cover
Do not see your street? If water is coming in, call anyway. Our radius covers the City of Dallas and the close-in metro.
Park Cities & North Central
- Highland Park
- University Park
- Preston Hollow
- Preston Center
East Dallas
- Lakewood
- Lower Greenville
- Junius Heights
- M Streets
- White Rock
- Casa Linda
Lake Highlands & Northeast
- Lake Highlands
- Vickery Meadow
- Skillman & Forest
Far North Dallas
- Galleria
- Prestonwood
- Valley View
- LBJ & Coit
Central Dallas
- Downtown
- Uptown
- Cityplace
- Design District
- West End
Northwest Dallas
- Love Field
- Bluffview
- Bachman Lake
Oak Cliff & West Dallas
- Bishop Arts
- North Oak Cliff
- West Dallas
- Mountain Creek
Our restoration process, start to finish
Call, answered 24/7
A real person picks up any hour, gathers the details, and dispatches the nearest Dallas crew right away.
On-site & assessed
We find the source and the full reach of the water, meter what soaked into the slab, walls, and framing, and document it for your insurer.
Extract & dry
We pull the standing water, then run air movers and LGR dehumidifiers to a verified dry standard, not just the surface.
Verify & bill
We monitor moisture until the structure is dry, then document the loss and bill your carrier directly for the covered work.
Recent restorations across Dallas
Problem: A hard freeze split a pipe in the attic of a 1930s home and water came down through the kitchen ceiling overnight.
Process: We stopped the water, opened and dried the ceiling and wall cavity, and set LGR dehumidifiers while metering moisture daily.
Equipment: Truck-mounted extractor, air movers, LGR dehumidifier, moisture meter, thermal camera.
Outcome: Dry to standard on day four with no mold growth, and we billed the carrier directly.
Problem: A heavy rain surcharged an aging cast-iron sewer main and pushed black water up through a first-floor bathroom.
Process: We contained the area, extracted the Category 3 water, removed the affected drywall and flooring, and disinfected every surface.
Equipment: Submersible pump, HEPA air scrubbers, EPA-registered disinfectant, moisture meters.
Outcome: Sanitized and dry within three days, the odor gone, and the loss documented for insurance.
Problem: A summer storm dropped several inches in under an hour and runoff surged into the downstairs of a home off White Rock Creek.
Process: We extracted the standing water that night, pulled the wet carpet and pad, opened the wall bases, and set drying equipment before we left.
Equipment: Submersible pumps, truck-mounted extractor, air movers, dehumidifiers, moisture meters.
Outcome: Fully dry within four days, the follow-up check clear, and the family back to normal in a week.
Why Dallas trusts Star Restoration
- We answer 24/7, in person. A real person picks up any hour and a crew is on the way in about 45 minutes.
- IICRC certified technicians. Trained crews with truck-mounted pumps, air movers, and moisture meters, not a mop and a fan.
- We document and bill your insurance directly. Photos, readings, and paperwork handled with your carrier, so it is not on you.
- Deep Dallas knowledge. Slab leaks on clay, freeze bursts, flash floods, and old cast-iron sewers. We know how water moves here.
What does water damage restoration cost in Dallas, TX?
In Dallas, TX, water damage restoration typically runs $500 to $25,000+, depending on the water category, how far it spread, and the materials affected.
Minor cleanup
$500 to $1,500A small leak or a contained spill, extracted and dried. Insurance usually covers a sudden loss.
Moderate loss
$2,500 to $7,500One flooded room or a slab leak, with drying and some material removal. Typically a covered claim.
Major loss
$8,000 to $25,000+Multi-room damage, a sewage backup, or a whole-floor flood with rebuild. Usually covered, by cause and policy.
Every home is different. Try our Water Damage Cost Calculator for a range, then call for an exact quote.
We bill your insurance directly
We document the loss with photos and moisture readings, work with your adjuster, and bill your carrier directly for the covered work. You focus on your home, we handle the paperwork.
Questions Dallas homeowners ask us
How fast can you reach my Dallas home?
We dispatch 24/7 from East Dallas and reach most homes in the city and close-in metro in about 45 minutes. Tell us your neighborhood when you call and we roll a crew right away.
What should I do right now while I wait?
If you can do it safely, stop the water at the source or the main. Stay clear of standing water and outlets, move what you can, and photograph everything for your claim.
Do you bill my insurance directly?
Yes. We document the loss with photos and moisture readings and bill your carrier directly for covered work, so the paperwork is not on you.
How do I know if I have a slab leak?
Warm spots on the floor, a spike in the water bill, low pressure, or the sound of running water with everything off are common signs. We locate the line, then extract and dry the slab and framing.
My pipes burst in a freeze. Can you help?
Yes. A frozen pipe in an attic, garage, or exterior wall floods the moment it thaws. We stop the water, extract it, and dry the framing and any wall cavity it reached.
Sewage backed up in heavy rain. Is it safe to clean myself?
No. A sewer backup is Category 3 black water and a biohazard. We remove it in protective gear, disinfect, and dispose of anything porous that cannot be saved.
How much does water damage restoration cost in Dallas?
Small cleanups run a few hundred dollars. A slab leak, a flooded floor, or a sewage job runs into the thousands, by water category and how far it spread. Our cost calculator gives a range.
How long does drying take?
Most homes dry in three to five days. A saturated slab, hardwood, and heavy material take longer, so we monitor moisture daily to a documented dry standard before we pull the equipment.
Which Dallas neighborhoods do you cover?
All of the City of Dallas and the close-in metro, from the Park Cities and Lakewood to Oak Cliff, Lake Highlands, and Far North Dallas. Every ZIP on our coverage map is served.
Dallas's water damage crew is ready when you are
Water sitting means damage growing. Call Star Restoration and a local crew is on the way, on-site in about 45 minutes.
(469) 966-7836Call now, a live Dallas dispatcher answers